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It's a new year and — what do you know — there's a new tactic in the endless quest for new and improved phishing schemes from scammers.

Here's How It Works

Researchers at Trusteer recently released a security advisory detailing this new phishing technique. Rather than using email to lure unsuspecting victims into clicking over to a fake web site, this technique uses what Trusteer is calling "in-session" attacks. Here's a typical scenario:

  • A user opens a browser and logs into their banking web site
  • Leaving that browser session open, they open another browser window to check on their Webkinz or some other web pursuit.
  • After a time, a pop-up window opens — supposedly from their bank web site — asking for them to re-enter their username and password.
  • Since the user has recently logged in to the targeted web site, they are more likely to enter their info.

That's it! Their login credentials are now in the hands of the scammers.

What Makes It Possible?

A few things have to be in place for this to work. First, the scammers need a compromised web server in order to install the malware. Fortunately, there are lots of those around. Second, the malware has to be able to determine which other sites the user has visited. This is possible based on a vulnerability in the JavaScript engine used by Internet Explorer, Firefox, Safari, and Chrome.

From Trusteer:

The source of the vulnerability is a specific JavaScript function. When this function is called it leaves a temporary footprint on the computer and any other website can identify this footprint. Websites that use this function in a certain way are traceable. Many websites, including financial institutions, online retailers, social networking websites, gaming, and gambling websites use this function and can be traced.

How Can You Protect Yourself?

Well, the planets have to align a bit to pull this scam off and it's likely the JavaScript vulnerability will be patched in the near (hopefully) future.

Until then, Trusteer recommends the following preventative measures:

  • Have an up-to-date anti-virus installed
  • Be suspicious of any pop-ups asking you to login
  • and most of all...

  • Log out of banking or other sensitive sites before heading over to Pogo.com for your bingo fix.

Learn more about this attack by downloading Trusteer's security advisory.

January 15, 2009


For the second year in a row, malware has been discovered in major-brand digital photo frames, carried by some of the nation's biggest retailers.

Software that came pre-installed in frames manufactured by Samsung, Element, and Mercury, was found to enable the "Autorun" function in Windows, allowing it automatically install malicious code to a PC whenever it is connected. The nature of the malware varied with the device, and it isn't even yet clear in some cases whether the malicious code was put there intentionally, or if it simply replicated itself from an infected computer used in the manufacturing process.

This problem isn't just contained to digital frames though. In past years, a variety of electronic gizmos—from flash memory sticks to satellite navigation devices—have all been found to pose security threats.

Peripheral Devices And You

What do most of the popular electronic holiday gifts such as digital cameras, music players, photo printers or even cell phones have in common? They're all "peripheral devices"—meaning that they have to be connected to a personal computer in order to become fully functional. Without these devices, our home computers remain just that—stationary libraries of songs, photos, and other data, inaccessible to us when we're outside of the house.

What many consumers don't know is that anything capable of downloading data given to it by a computer, is also capable of replicating its data onto that PC in the process. So before you plug a new device into your USB port, there are a few steps you should take to keep your computer safe.

Digital Photo Frames Can Contain Malware

2:51 minutes
Fox News interviews identity theft expert Robert Siciliano regarding the discovery of malware on digital photo frames.


What You Can Do

As always, the best way to protect your computer is to have a good, up-to-date anti-virus program installed and running at all times. These programs can identify almost any potential threat and neutralize it immediately upon connection of a device to your computer.

Staying away from cheap brands you've never heard of before (like those $15 drug-store digital cameras or MP3 players,) is also something many experts recommend. But top-notch anti-virus software should be enough to protect you—even from those yPod and Suny products you might find at the flea market.

January 6, 2009


On December 17th, Microsoft released an emergency security patch for all versions of Internet Explorer. The patch is considered a critical fix for a current security flaw that has believed to have infected over 2 million computers.

The following version of Internet Explorer are affected:

  • Internet Explorer 5.01
  • Internet Explorer 6
  • Internet Explorer 7


How Serious is the Flaw?

The flaw can be used to let attackers steal personal data such as passwords if a user visits a compromised Web site, of which at least 10,000 are thought to already exist. Thus far, the vulnerability has been used primarily for grabbing gaming passwords for black market sales. The hole could, however, potentially also be used to steal more sensitive information such as banking passwords and other private information. Definitely not a hole you want left unpatched for an extended period of time especially if you have been doing a lot of holiday shopping over the Internet.

Steps To Secure Internet Explorer

First, download the appropriate Microsoft security patch at the Microsoft Update site as well as at the Microsoft Download Center. It is always the best policy to obtain any hardware or software patches directly from the hardware or software vendor’s website instead of some unknown third party website. An unknown third party website purporting a hot patch fix is more likely than not also including unwanted extra baggage in their download in the form of malware resulting in ironically making your system even less secure than before.

After successfully applying the IE security patch, update the virus definitions on your antivirus software on your system. The virus definition date should be December 17th or later. Then run a full virus scan on your system to make sure nothing sneaked in during the period before you applied the security patch. If your virus scan comes back clean, then you can go on the Internet with confidence to finish any last minute holiday shopping.

More technical details are available on the Microsoft Technet website.

December 19, 2008


Myspacers have been dealing with identity theft scams for years, but now there's mounting evidence that hackers are targeting Myspace's more mature brother, Facebook. According to a Reuters wire story, a virus known as "Koobface" has been making the rounds using the Facebook messaging system.

How Does it Work?

Users are typically told that they "look awesome in this new movie" that the sender has uploaded, and are redirected to a site that in turn asks them to install a bogus Adobe Flash player update. If the user decides to take the bait, the Koobface virus is instantly installed on their computer, at which time it goes about its business gathering credit card numbers and other sensitive information.

How Do I Get Rid of It?

According to Guy Bunker of Symantec, Koobface is fairly easy to get rid of. Users can either install some anti-virus software (which will automatically find and destroy it,) or locate two files in their Windows directory. The files are named "tmark2.dat" and "mstre6.exe", and should be deleted immediately if found.

Find more details on detection, files affected, removal, etc. on the McAfee web site.

Even if Koobface itself isn't all that scary, the Reuters piece cites a security researcher with McAfee as saying that such viruses are on the rise on social networking sites. Presumably surfers are more trusting with these sites because they typically use them to connect with friends, and aren't expecting to be targeted the way they would in a random email from an unknown spammer.

In 2005 and 2006, Myspace suffered from a rash of security problems, the most widespread being a JavaScript virus named "Samy." Samy was relatively harmless since it targeted internet profiles rather than PCs. Nevertheless, more than 1 million users ended up displaying the message "Samy is my hero" on their Myspace profiles in 2005.

How Do I Protect Myself in the Future?

Social networking sites like Facebook turn us into fools when it comes to installing software.

  • Want to throw a virtual snowball at someone? Install this application.
  • Want to find out what kind of sandwich you are? Install this application.
  • Want to know how you're going to die? Install this application.

That's why these sites are the newest playground for virus creators - people are connected, they click on stuff, they install stuff, rinse and repeat.

One good rule of thumb is to avoid redirect links in Facebook or Myspace messages unless you can absolutely verify that the URL is legit. Never download a file from a page you've been redirected to. Report the incident to the support staff at social networking site, and await further instruction.

You may know who your friends are in real life, but it's important to remember that an internet persona can always be hijacked---even if you do look really awesome in that movie.

Screenshots

Here's how the Koobface virus, and other related viruses appear within Facebook:

What Appears in Facebook

Notification in Your Email

Website Download

Updated to add:

Variants of this virus appear to be pointing to data collection or revenue generating web sites. Here are a few titles I've had reported recently:

"hey is this u on thebestphotosonline.com"

and...

"whats the deal with u bein on imdownwitu.com"

December 19, 2008

Whether you're a business traveler touching base with the home office or a vacationer catching up on some last-minute Christmas shopping during holiday travel, airport wireless networks are a welcome distraction during a layover.

But beware...

According to a recent article in Forbes, anyone who logs on using an airport wireless connection is instantly exposed to data and identity theft.

How Bad Are They?

Forbes interviewed a so-called "white-hat hacker," working for AirTight Networks (which makes wireless security software and hardware,) and found that during AirTight's survey of 20 American airports, agents had identified serious security flaws in nearly every network. Some airports even allowed critical baggage handling and ticketing data to pass through their network unencrypted---a potential security risk in more than just the digital sense.

The purpose of the tests was to alert airports to the problem in the hopes that they would choose to hire AirTight as their security provider, but in the short term, let it stand as a warning to travelers: You are nowhere near as safe logging in at an airport hub as you are even at home. Even shopping malls and many universities provide more network protection to their users, and since there are currently no laws on the books that require airports to try any harder, don't expect any of this to change overnight.

Here's a quote from Forbes on how bad things are:
They found rampant phony Wi-Fi hot spots created by phishers and, at several large airports, plenty of open or insecure networks run by critical operations such as baggage handling and ticketing. Almost all public networks allowed data such as user names and passwords to pass through the air unencrypted. Only 3% of people used something more secure.

How Do I Stay Safe?

Most security experts would recommend these four steps to relative safety on public wireless networks like those found in airports:

  1. Be sure that you're connected to a legit network. Phishers sometimes set up bogus hotspots in airports, waiting for unsuspecting travelers to log on.
  2. Use a firewall.
  3. Don't type in any credit card information or critical passwords while connected to these networks.
  4. Disconnect from the network when you're not using it.

These steps won't guarantee you 100 percent safety, but it's a good start if you decide that uploading those Christmas photos to Flickr can't wait until tomorrow.

This video from Forbes provides more details on what you should watch out for:

December 10, 2008

According to investigative reporters for WirtschaftsWoche, 21 million Germans have had their personal information stolen along with their bank account and bank code numbers. The thieves are offering to sell the data for 12 million euros (about 15.3 million dollars). It is believed the scammers gathered the data by using employees at financial institution call centers.

Could this happen in the U.S.?

It certainly could. Privacy laws throughout Europe are generally tighter than U.S. laws and Germany is among the tightest. Low employee morale, caused by a deteriorating job market and chaos within the financial sector makes crimes like this more likely. I'm sure it's tempting for employees to grab whatever data they can as they're shown the door or maybe they're just looking to add to a mediocre salary. Whatever the reason, it may be time to buckle up and prepare for a bumpy ride.

What could criminals do with this data? Make bank withdrawals.

Criminals can use the bank account info to make withdrawals - either big or small. A .57 cent bank withdrawal from 21 million accounts still ads up to... ummm... let me get my calculator out... $11.97 million dollars. And that's this month, and next month, and the next month, etc. until they're caught or they decide to make a big withdrawal and run.

Here's their strategy, detailed in an IT World article:

Although banking passwords were apparently not included on the CD, criminals would be able to use this data to withdraw funds from a victim's account, said Thierry Zoller, an independent security consultant based in Luxembourg.

Scammers could use this type of information to initiate a large number of debits from German banks, making each withdrawal small in hopes that it would not be noticed by the victim, he said.

This is why carefully checking your bank records is important. If you see a unexplained entry - even if it's small - you should track it down until you understand where it came from. Otherwise you might unexpectedly see a much bigger withdrawal from the same source somewhere down the line.

More about this story at the WirtschaftsWoche in English and German.

You can also find coverage at The Register, and IT World.

December 9, 2008

We've been hard at work for the past six months on a new and improved site. Let us know what you think.

We've incorporated more video onto the site as well as an easier to understand layout and design.

Do you like it? Let us know.

We're still completing a content review and clean-up throughout the site and you might see a few issues here and there until that's completed.

Hope you like it...

December 6, 2008

Every one loves a "Top 10" this time of year, so here is a great one from our friends at Kroll Fraud Solutions. It was put together by Brian Lapidus - Kroll Fraud Solution chief operating officer and identity theft expert.

Enjoy!

1. Beware the Word "Prevent"

No person and no product can prevent identity theft. As long as criminals can benefit from stealing, there will be theft. Sensitive personal information (SPI) is everywhere, housed and archived in a mind-boggling variety of ways. Individuals and companies can reduce access to SPI and improve safeguards around it by working to change how we share, collect, store and dispose of information.

 

2. There Are No Guarantees

This mantra holds true for a lot of things in life and dealing with identity theft is no exception. While a number of instances of fraud can be restored to pre-theft status, some identity dilemmas simply can’t be fixed. If you’re on the ‘no fly list’ thanks to an imposter or an error, you’ll stay there. A third-party solution cannot deliver a remedy.

 

3. Watch for "Shoulder Surfers" and "Skimmers"

Shield the entry of personal identification numbers (PINs), and be aware of people standing entirely too close by when using your credit or debit card in public. Especially with the advent of cell phone cameras, a sneaky, shoulder surfing thief can get your private information pretty easily, if you’re not careful. It’s also advisable to use teller machines that are familiar to you, so you are in a better position to identify when the equipment looks different or doesn’t “feel right.” Your increased awareness may reveal a skimmer’s attempt to steal PINs and banking details at that site.

 

4. Keep Your Social Security Card Safe at Home

Unless you’re on your way to fill out a job application, there are very few reasons to carry around the crown jewel of SPI. At lunch a few weeks ago, the woman beside me opened her wallet for a credit card and there was her Social Security card, too. Remember, ID theft and fraud are not exclusively credit-related – thieves can use a clean Social Security number to construct a whole new life.

Additional note from Dave: I regularly receive emails from Fight Identity Theft visitors explaining how they just had their purse or wallet stolen with their Social Security card inside. Remove that card today!

 

5. Destroy Before You Dump That Old Computer

Erasing data just enables the computer to write over that space again; it doesn’t actually eliminate the original bits and bytes. Physically remove the hard-drive to ensure you’re not tossing out or passing along your personal details. Our company is often called upon to recover data from an erased or damaged drive; we’re very good at it – and so are some professional thieves.

Additional note from Dave: You could also consider using a software tool like Eraser to do a complete wipe of your drive. If you physically remove your drive, smash the drive with a hammer (find someone strong) before throwing it in the trash.

 

6. Choose "Forget Me’ Instead of  "Remember Me"

  How many Web sites do you frequent that invite you to enable an automatic log on the next time you visit? Don’t check that box! When convenience trumps confidentiality, you’re asking for trouble. The harder you make it for hackers to follow your trail into an online store or bank account, the better.

Additional note from Dave: This is absolutely necessary when using public computers. In fact, you should avoid accessing any secure sites from a public computer (like a library, internet cafe) or when using a public wireless network or wifi hotspot.

 

7. Don’t Rely On Fraud Alerts Or Credit Freezes Alone

Fraud alerts are meant to stop an identity thief from opening new accounts in your name. Credit freezes let you restrict access to your credit report, which would also make it hard for someone else to open new accounts. But, neither one will stop a thief from trading your SPI for cash, or using it for tax fraud or in any of the countless other ways fraudsters exploit stolen identities.

 

8. Practice Prudent Posting

Social networking sites on the internet enable individuals around the world to chat, share photos, recruit employees, date, post resumes, auction property, and more. Because the Web makes it possible for any posted document to link with another, any data you put out online have the potential to stay there for what amounts to electronic eternity.

Additional note from Dave: I suggest creating usernames or an email address that don't contain your name or anything traceable to you, whenever possible. You also might consider using different usernames on different sites. This makes sense because if someone is able to determine that you use "CatLuvr55" on one site, it's an easy search to track down  "CatLuvr55" on any other sites where you have a profile.

 

9. Keep That Key

When you check out of a hotel where you were issued a card-key to unlock the door to your room, don’t leave the card-key behind. Hold on to it until you’re safely home and can shred or otherwise discard it safely. Some say it’s an urban myth that the card-keys hold vital details like credit card numbers, while others report having tested and confirmed the presence of private data coded into the magnetic strip. Even if there’s no definitive answer, why risk it?

Additional note from Dave: Not sure I'm convinced on this one. I'd need to see more data showing that it is a problem. Snopes.com debunks this pretty thoroughly.

 

10. What’s In Your Wallet?

Make photocopies of the personal material in your wallet: Driver’s license, credit cards, insurance cards, all of it – front and back. Should your wallet be lost or stolen, you won’t be left wondering what was actually taken, and you’ll be able to quickly notify the appropriate agencies about what has taken place.

December 22, 2007

This has bounced around the internet the past few months, but I just had to share it.

In this clip, an eBay scammer appears on Judge Judy and is absolutely destroyed. Her scam was listing cell phones on Ebay, but instead of delivering an actual phone, she ships the buyer a photo of a cell phone.

How cute.

She tries to defend her scam by claiming that the buyer should have seen "photo only" in the fine print of the ad. Yeah, I'm sure that would work at a car dealership as well... 

"I'm sorry sir, we can't let drive the Mercedes home tonight. You actually only purchased the Mercedes S-600 brochure - not the car. We're sorry, but that's what the contract states if you look here at the bottom of page 15."

Fraud is fraud, whether it happens on eBay or at your local car dealership. Too bad the scammer got her comeuppance on a TV show instead of a real court. In any case, Judge Judy makes it pretty clear she's going to do her best to sick the IRS and child protective services on the woman.

December 18, 2007

Charles Darrow patented Monopoly in 1935. Since then, millions of people have turned giddy when receiving the "Bank Error in Your Favor" card from Community Chest.

Unfortunately, bank errors are nothing but a hassle in real life - the only thing you collect is a headache and frustration. To help reduce the headache, here are 10 things that everyone should know about bank errors:

Be Patient
The problem will not be solved over night. Banks process many transactions every day and it may take a few days for them to track down and solve your problem.

Be Quick
Call in the error to the bank supervisor (there isn't much that a teller can do) as soon as you discover it. The sooner the bank can start looking into it the better.

Keep Notes
Keep quality notes of who you talk to, when you talked to them, and what was said/promised. You may need to make several phone calls and it helps to be able to clearly state who you spoke with and what was said. You also may be required to provide documentation somewhere down the line of what you did. Good records will help make this as painless as possible.

Know the End Game
Ask for a date when the problem should be resolved. This will help keep the bank focused on solving your problem in a timely way.

Dodge Bounced Check Fees
If the mistake is an under deposit (you end up with less money than you thought), you should ask the bank to cover any fees that may occur because of the shortage of funds. The bank should cover fees to fix the problem and any others that occur because the correct amount of funds was not in the account

Don't Spend the Bank's Money
If there is an over deposit, don't spend the money. It might be tempting if the bank accidently deposits an extra $10,000 in your account. Unfortunately the money isn't yours and you shouldn't assume that the bank is going to let you keep it. If you do spend it you are just going to have to give it back - possibly with penalties or jail time if you can't return the money in a timely fashion.

Don't Move the Bank's Money
Don't be tempted to move the money to your brokerage account so you can make some nice interest or buy one of your favorite stocks. Leave the money in the account so the bank can figure out how it got there. Don't take the money out of the account so you don't spend it. The bank needs it there to track where it came from. Also, the money needs to be in your account when the bank figures out where it goes and decides to move it out of your account.

Stop Dreaming
The bank's not going to let you keep the money. Yes, the bank makes errors, but they are not going to let you keep somebody else's money because they made an error. Get over it. Stop dreaming about that Hawaiian vacation or a mall spending spree. It's not your money.

Complain or Switch
Some people seem to have bad luck when it comes to bank errors. I've been lucky and have had very few, but if you're having to deal with a lot of errors you should complain. Call customer support and ask to speak with a supervisor. Let them know how much of a hassle these errors have been. Have a reward in mind for how they can keep you as a customer. If you have a credit card, ask them to lower the interest rate. If you're paying monthly bank fees for your account, ask them to wave them.

If they're unwilling to do anything for you it's probably time to move to a new bank.

Act Fast on ATM Issues
You only have 60 days to report an ATM transaction error. So, if the ATM records show that you took out more money than you actually did or vice versa, you must report it promptly or you are out of luck.

A bank error is not the joyous occasion that Monopoly suggests. It's more like a "Go Directly to Faceless Corporate Bank Hell" card. Follow these ten steps, however, and you'll survive mostly unscathed.

One more thing...

We've noticed on a different blog post - British Lottery Scam - that people are tempted to take a bad check and deposit it, hoping that the bank will become confused and give them the money. Here's how one poster puts it:

I received the lottery scam in the mail. There is a check enclosed that is to be cashed and sent back to pay the British taxes. What would happen if I cashed the check and kept the cash? Would the scammers loose the money?

Ummm... no. Checks like these are forgeries. The scammers don't loose money. You just create a problem for yourself by depositing a bad check, temporarily inflating your bank account, and then suddenly having it removed once the bank figures out it's fraudulent.

Does that sounds fun?

To learn more about bank errors, visit the always excellent bankrate.com.

December 8, 2007